Privacy Policy

Your privacy is important to SensaiBiz. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using SensaiBiz, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and company information. We collect this information when you register for an account, subscribe to our newsletter, or contact us through our website.
  • Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us understand how users interact with our platform and improve our services.
  • Google Workspace Data: As SensaiBiz operates with a hybrid data model, we access and manage business data stored securely within your Google Workspace. This includes data from services like Google Drive, Gmail, and Google Calendar. We only access this data with your explicit consent and in accordance with Google’s API Services User Data Policy.
  • ElevenLabs Integration Data: If you use our ElevenLabs integration, we may collect data related to your usage of this feature, such as voice cloning and speech generation activities.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: We use your information to provide you with access to SensaiBiz’s features and functionalities, personalize your experience, and improve our services based on your feedback and usage patterns.
  • Communication: We use your contact information to communicate with you about updates, announcements, and support inquiries. We may also send you marketing communications about new features and promotions, but you can opt-out of these communications at any time.
  • Data Analysis: We analyze usage data to understand how users interact with our platform, identify areas for improvement, and develop new features.
  • Security: We use your information to protect our website and services from fraud, abuse, and unauthorized access.
  • Compliance: We may use your information to comply with legal obligations and enforce our terms and conditions.

3. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption to protect sensitive data both in transit and at rest.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
  • Hybrid Data Model: By storing your data within your own Google Workspace, we leverage Google’s robust security infrastructure to protect your information.

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, such as hosting providers, payment processors, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties with your explicit consent.

5. Google Workspace Data Access

SensaiBiz’s access to your Google Workspace data is governed by the following principles:

  • Limited Access: We only access the data necessary to provide the features and functionalities of SensaiBiz.
  • Transparency: We are transparent about the data we access and how we use it.
  • Security: We protect your Google Workspace data with the same security measures we use to protect our own data.
  • Compliance: We comply with Google’s API Services User Data Policy and other applicable regulations.

6. Your Rights

You have the following rights regarding your information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [Your Contact Email].

7. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Children’s Privacy

SensaiBiz is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Your Contact Email].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes. Your continued use of SensaiBiz after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at [Your Contact Email].